Last Updated: February 12, 2025
This Terms & Conditions document (“Agreement”) governs your use of all services offered by Respected Resumes (the “Company”), including the traditional resume and career consultation services, as well as “Career Copilot,” the AI-powered resume and cover letter generation service.
By accessing or using our website and services (collectively, “Services”), you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you do not agree with any part of these terms, you must not use our Services.
1. Scope of Services & License
- Respected Resumes offers various services including resume and cover letter creation, interview coaching, LinkedIn profile optimization, and Career Copilot (AI-driven resume/cover letter generation).
- When you receive a document (whether AI-generated or manually created), you are granted a non-exclusive, non-transferable, revocable license to use the materials solely for your personal, non-commercial use in seeking employment.
- Permitted uses: You may download, store, modify, and share the final documents for the purpose of job applications or career advancement.
- Prohibited uses: You must not resell, rent, sublicense, publicly display, or otherwise redistribute the documents for commercial purposes. If you breach these restrictions, your license terminates immediately and you must destroy all copies of any documents.
- Automatic termination: If you violate any license restriction or breach any other provision in this Agreement, the Company may terminate your access to the Services and require you to destroy or remove all copies of any documents provided.
2. User Data & Accuracy
- You agree to submit only accurate, truthful, and lawfully obtained information for use in our Services. You represent and warrant that you own or have the right to use all information and data provided to the Company, including but not limited to resume details, job histories, and other materials.
- The Company is not liable for any misrepresentations, falsifications, or unauthorized data you submit. You agree to indemnify us against any claims or damages arising from false or inaccurate information submitted by you.
3. Career Copilot Freemium & Paid Plans
- Career Copilot offers a free trial or limited-use plan (“Freemium”) that may allow you to generate a limited number of AI-based resume or cover letter drafts. Access to and availability of any free features are subject to change at the Company’s discretion.
- You may upgrade to a paid plan at any time to unlock additional features or extended usage. By upgrading, you accept the applicable payment terms and any further terms specific to the paid plan.
- The Company reserves the right to limit or revoke your access (whether free or paid) at any time if you violate this Agreement or if the Company deems it necessary for operational or legal reasons.
Referral Incentives
- From time to time, the Company may offer referral incentives to users who refer new customers to the Career Copilot or other Services.
- Any details regarding referral incentives (including eligibility requirements, amounts, and redemption methods) are subject to change at the Company’s sole discretion.
- You agree to comply with all applicable laws and regulations when referring others, and you will not spam or otherwise distribute referral links in a manner that could be considered unauthorized or unlawful.
- The Company reserves the right to modify, suspend, or terminate the referral program at any time and for any reason without notice.
- If the Company suspects fraudulent or abusive activity related to referrals, it may revoke or withhold incentives and terminate or suspend your account.
- Referral incentives have no cash value unless expressly stated by the Company and may only be redeemed or applied in accordance with any guidelines provided by the Company.
4. Payment, Refunds & Revisions
- All paid Services require full payment prior to commencement of work. By submitting payment, you indicate your acceptance of these Terms & Conditions.
- All sales are final. The Company does not provide refunds, returns, or exchanges for any Services.
- Revisions for traditional resume services are limited to the original job target or industry. New or substantially different job targets may require a new purchase.
- Career Copilot revisions or additional document generations are governed by the plan level you hold at the time of generating or requesting a new document. Any expansions to usage (e.g., job-specific tailoring for different roles) may require an upgrade to a higher-tier plan.
5. LinkedIn & Third-Party Account Credentials
- For premium services that involve LinkedIn profile optimization or other account updates performed on your behalf, you may be asked to share your login credentials.
- By providing such credentials, you expressly authorize the Company’s employees or contractors to access your account solely for the purposes of performing the agreed Services.
- The Company is not liable for any unforeseen account suspensions, data loss, or other issues caused by third-party platforms (e.g., LinkedIn) beyond our control.
6. Force Majeure
- The Company shall not be liable for delays or failures in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, power failures, internet or third-party service outages, government restrictions, or labor disputes.
- In the event of a force majeure, obligations under this Agreement are suspended for the duration of the event.
7. User Warranties & No Guarantee of Results
- You represent and warrant that you are legally capable of entering into binding contracts and that the information provided is accurate, complete, and not infringing any third-party rights.
- You acknowledge that no guarantees or promises of employment, interviews, or job offers are made by the Company. All Services are provided on an “as is” basis and outcomes may vary.
8. Limitation of Liability
- The Company provides all Services “as is,” without any warranties of any kind, whether express or implied, including but not limited to fitness for a particular purpose or non-infringement.
- To the fullest extent permitted by law, the Company is not liable for any indirect, incidental, special, or consequential damages, including lost profits, lost data, or business interruptions, arising out of or in connection with the use of our Services.
- The Company’s total liability to you for all claims arising under this Agreement shall not exceed the total amount paid by you for the specific Service giving rise to the claim.
- Under no circumstances shall any employee, officer, or contractor of the Company be personally liable for any damages related to the Services.
9. Indemnification
- You agree to indemnify, defend, and hold harmless the Company, its affiliates, employees, contractors, and agents from any and all claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or relating to your use of the Services, violation of this Agreement, or infringement of any intellectual property or other rights of any person.
10. Corporate Status & No Personal Liability
- The Company is organized as a corporate business entity. References to partners, shareholders, employees, or contractors are intended solely to reflect staffing and organizational structure; individual team members are not personally liable for the Company’s obligations.
11. Arbitration & Governing Law
- Governing Law: This Agreement and any dispute arising out of or in connection with it shall be governed by and construed under the laws of the United States and, specifically, the State of Arizona, without regard to conflict of law principles.
- Arbitration Body & Venue: Any dispute, claim, or controversy arising out of or relating to this Agreement shall be settled by binding arbitration administered by the American Arbitration Association (“AAA”). The arbitration shall take place in Arizona.
- Selection of Arbitrator: The parties shall mutually agree upon a single arbitrator experienced in commercial disputes. If the parties cannot agree, the arbitrator shall be appointed by the AAA according to its rules.
- Costs & Fees: Unless otherwise required by law, the non-prevailing party shall bear the reasonable costs and fees (including attorneys’ fees) associated with the arbitration.
- Exclusive Forum: You agree that any disputes shall be arbitrated on an individual basis and not brought in a representative capacity or as a class action.
12. Age Eligibility
- The Services are intended for users who are at least 18 years of age. If you are under the age of 18, you may not use our Services without the express consent of a parent or legal guardian.
13. Termination & Effect of Termination
- The Company may terminate or suspend your access to the Services immediately if you breach any provision of this Agreement or engage in any unlawful or prohibited activity.
- Upon termination, your right to access the Services ceases, and you must destroy any documents or materials obtained in violation of this Agreement’s license terms.
- Termination does not relieve you of any payment obligations incurred prior to termination.
14. Changes to Terms & Conditions
- The Company may modify this Agreement at any time. The most current version of the Agreement will be posted on our website. Your continued use of the Services constitutes acceptance of any revised terms.
15. Miscellaneous
- Severability: If any provision of this Agreement is deemed invalid or unenforceable, it shall be deemed severed and shall not affect the validity or enforceability of the remaining provisions.
- Entire Agreement: This Agreement, together with any other referenced policies (e.g., Privacy Policy), constitutes the entire agreement between you and the Company regarding the Services, superseding any prior agreements or understandings.
- Electronic Communications: You consent to receive all communications from the Company electronically, including via email or other online methods.
- No Waiver: Failure of the Company to enforce any right under this Agreement shall not be deemed a waiver of such right.
16. Contact Information
For questions or concerns about this Agreement, please contact us at:
Email: [email protected]